You can return any item within 7 days of receipt for a refund of that item. Refunds will be credited to your account in the form of PROMO CODE which is valid for 3 months.
Items should be returned unused, clean, not cut into any shapes and with all tags attached and in its original packaging. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.
Please note the cost of the return is the customer responsibility and the original shipping costs are not refundable. The only exclusion will be when we Kiyobaby sent the wrong product to you including wrong packaging and details.
The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.
Our address for all returns is:
AG10038, KAWASAN PERINDUSTRIAN ALOR GAJAH III,
ALOR GAJAH, 78000 MELAKA MALAYSIA
If you have any queries please feel free to contact us at firstname.lastname@example.org